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Frequently Asked Questions

Q: How long does the device take to fit?

A: it involves only drilling a hole with the bit supplied and should take no more than 5 minutes.

Q: Do I need anything else to fit the device?

A: No, the drill bit is supplied in the pack however, if your loft hatch is manufacturer insulated up to 45mm then your will need to purchase a 20mm hole cutter.

Q: The Attic Eye remains black even when light is left on, what does this mean?

A: It has a shadow over it due to either the loft ladder or a roof timber member, or light source is more than 2m away. The light will need to be moved so it is closer to the device, this can easily be done by a qualified electrician.

Q: The Attic Eye lights up dimly when the light is left on, what does it show?

A: This is normal as the brightness depends on how far the light source is from the Attic Eye.

Q: Do I need any batteries?

A: No this device does not require any batteries to work.

Q: How tight should the device be?

A: It should be tightened slightly so the device does not move.

Q: What is the best way to drill the hole?

A: It is best to start drilling from the side that is seen to give a neat finish.

Q: The Attic Eye is dark/black, what does this mean?

A: It means that the light in the attic/loft is off.

Q: The Attic Eye is lit up what does this mean?

A: It means that the light in the attic/loft has been left on and needs to be turned off.